PRIVACY POLICY
INTRODUCTION
During your visits to the Luméa internet site, you may be asked to provide us with 'personal information'. We have developed the following Privacy Policy to describe when we collect personal information, what we use it for and who we may disclose it to, and to ensure that we comply with our obligations to you under the Privacy Act 1993. By providing personal information to us via this site you are consenting to its use in accordance with this policy.
Please note that Luméa in countries other than New Zealand may be subject to different laws regarding privacy.
If you have any questions or concerns regarding this Privacy Policy, please contact us.
WHO DOES THIS PRIVACY POLICY APPLY TO?
This Privacy Policy applies to anyone accessing the Luméa website.
WHAT IS PERSONAL INFORMATION?
'Personal Information' is defined in the Privacy Act 1993 as information about an identifiable individual, ie information:
• about a natural person as opposed to information about a company or other legal entity; and
• which is in a form which enables that person to be identified.
WHO COLLECTS THE INFORMATION?
Any personal information you provide to us via this site will be collected and stored by Luméa.
WHEN DO WE COLLECT PERSONAL INFORMATION?
• It is necessary to provide goods or services you have requested; you have expressly consented to us collecting that information; necessary to protect or enforce our legal rights or interests or to defend any claims made against us by any person (including you); or required by law.
• Where reasonable and practicable, we will collect your personal information directly from you and inform you that this is being done. Where your personal information is collected from a third party, we will take reasonable steps to ensure you are aware that this has been done.
USE OF 'COOKIES'
A cookie is a piece of programming which enables us to customise services on our website to the interests of the user. For example, a cookie can be used to store registration information so that you do not need to re-enter that information on a subsequent visit to the site. We may send cookies to your computer while you are accessing the Luméa website.
However, we do not use them to collect any personal information about you, although we may collect non-attributed (anonymous) information regarding your use of this site. Some web browsers enable you to decline the receipt of cookies. If you utilise this function you will still be able to access this site albeit without some enhancement features.
DISCLOSURE OF YOUR PERSONAL INFORMATION
We respect the privacy of your personal information and we will take all reasonable steps to keep it strictly confidential. We may disclose your personal information to our other businesses that we manufacture here in Riverton, Ocean Shell Ltd, Ocean Shell Studios and Ian Blackwell or our service providers, but will only do so where equivalent commitments of confidentiality are provided.
Otherwise, we will only disclose your personal information without your consent if this is: necessary to protect or enforce our legal rights or interests or to defend any claims made against us by any person (including you); necessary to lessen a serious threat to a person's health or safety; or required by law.
Under no circumstances will we sell or receive payment for licensing or disclosing your personal information.
STORAGE AND PROTECTION OF YOUR PERSONAL INFORMATION
Credit Cards
Ocean Shell Ltd does not collect or store credit card details. Credit card and debit card payments are securely processed by Direct Payment Solutions (DPS), New Zealand’s largest and most trusted payment provider. Payment is taken when you submit your order.
Providing a safe, private and secure online shopping experience is paramount to us. So when sensitive information is submitted, it is encrypted and protected with a 256 bit SSL certificate. Our site security is verified and secured by Webninja which ensures that all communications between our customers and our website are completely private and secure
We may record and store personal information which we collect from you and where we do so we will take all reasonable steps:
to keep your personal information secure and prevent unauthorised disclosure; and to keep your personal information accurate and up-to-date.
However, we do not promise that your personal information cannot be accessed by an unauthorised person (e.g. a hacker) or that unauthorised disclosures will not occur. If we provide you with any passwords or other security devices it is important that you keep these secret and confidential and do not allow them to be used by any other person.
You should notify us immediately if the security of these devices is breached to prevent the unauthorised disclosure of your personal information.
ACCESSING YOUR PERSONAL INFORMATION
At any time you may request us to provide you with a transcript of any of your personal information we have stored and recorded by contacting us at shell@lumea.co . We will provide you with the transcript as soon as possible but in any event within 14 days unless:
• your request is frivolous or vexatious;
• release of the person information would prejudice our legal rights; or
• we have legal grounds to deny your request.
If you are able to establish that any of your personal information which has been stored and recorded by us is not accurate, complete or up-to-date, then you should notify us and we will take all reasonable steps to correct the information so that it is accurate, complete and up-to-date.
